Frequently Asked Questions

What should I know before contacting a dealer?

Consider Your Home
Take a look at your current home environment. Start by answering the following questions:

  • Do your heating and air conditioning bills seem too high?
  • Is your a/c unit too noisy?
  • Do you have a problem with humidity?
  • Are there rooms that are always too hot or too cold?
  • Do you or anyone in your home suffer from asthma or allergies?
  • Do cooking or pet odors linger?
  • Do you want more control over managing energy costs?
  • Are my supply air grilles or the ceiling getting dirty?

Take Inventory

Based on your current situation and home system, your dealer can help custom design a system and apply the precise technology to achieve maximum efficiency, reliability and comfort to fit your needs and budget. Have this information ready when you set up your appointment:

Model and Serial Numbers
Make a note of the model numbers and serial numbers on your current equipment. Search your home files for the available paperwork.

Your Specific Needs
Be ready to talk about where you live, the structure of your home, and any specific comfort needs. This is especially important and can streamline the discussion, helping your dealer determine the proper system type and size, and other components, for your home.

Financing
Remember, you‘re investing in year-round comfort—not to mention the long-term comfort of you and your family. Ask your dealer about various financing options being offered.

Set Up Your Appointment
Remember, the more prepared you are, the simpler the process. So ask as many questions as you would like, during the call, in the email and at your kitchen table. Your dealer has the answers. You can even have them perform a structural analysis of your home if you would like, or instruct you on system maintenance and thermostat settings.

How much does a system cost?

Total system cost varies by region and depends on a number of factors, including available rebates, installation fees and additional components.

Purchase Price
Because a central heating and air conditioning system is not an off-the-shelf product, it requires a professional dealer to assess and install a system that’s right for your home. There is no MSRP. Multiple factors enter into the purchase price of your new system, such as: the seasonal temperature where you live, the type and age of your home, the interior duct work inside your home, local or state regulations and available tax rebates.

Beyond the Purchase Price
Replacing your home’s is heating and air conditioning system is a major decision, but you need to think more than just about the initial purchase price. Factor in how much you can save on your current energy bill by replacing your older system with a higher efficiency system.

Cost Factor: Home Construction
The way your home is constructed can affect the size (capacity) of your air conditioning and heating system. For example, insulation can play a role. R-values tell you the insulation’s resistance to heat flow; the higher the R-value, the more resistant. Insulation with higher R-values can help decrease the system size you’ll need for your home. Lower R-values may mean that the capacity of your system has to be increased in order to keep your home comfortable. Homes with well-insulated windows, doors, walls, roofs, attics, floors, basements, and crawl spaces, along with sealed exterior cracks and seams, typically require less air conditioning and heating capacity than homes that are not as well insulated.

Cost Factor: Home Location
The region where you live will also affect the size of your heating and air conditioning system. For example, the same size home located in the southern half of the United States will require a larger capacity air conditioning system than a similar home in the northern half of the United States. Of course, a home located in the northern half of the United States will need a larger heating capacity requirement than a home in the south.

The direction your home faces is another consideration in determining system size. For example, a home with more exterior wall areas that face south and west will need greater air conditioning capacity than one with more exterior wall area facing north and east. If your home has a large window area that faces south or west, you will need greater air conditioning capacity, as well.

Cost Factor: Ductwork
Ductwork is the air distribution system in your home that directs and delivers heated or cooled air. The duct system has a significant impact on system performance and plays an integral role in determining how comfortable your home is from room to room. When properly designed and installed, a duct system can maximize comfort and minimize energy use. If it is time to replace your aging system and you have hot or cold rooms in your house, you may want to consider making duct system improvements at the same time your dealer installs the new system. Install a properly sized duct system with registers and grilles that deliver air quietly and evenly.